FAQs

Do you offer returns on perfumes?

Yes, we know buying perfume online can be tricky, that’s why we have a 30-day satisfaction guarantee. If you’re not 100% in love with your order, you can return it for an exchange or a refund—yep, even if you’ve tried her. See details on returning your order here.

Note: refunds or exchanges are not available on Extrait de Parfum samples (Discovery Kits and individual 2mls.)

Is Odesse vegan and cruelty-free?

Yes. Our Extrait de Parfum collection is Made in Melbourne, 100% vegan and always cruelty-free.

What’s in Odesse’s fragrances?

Odesse blends the best of modern perfumery with high-quality essential and skin-safe synthetic fragrance oils. Our fragrances are IFRA-approved, free from phthalates and harsh chemicals, and made in Melbourne.

We believe in high-performing, quality fragrance without unnecessary additives. That means no phthalates, formaldehydes, nitromusks, BHT, dyes (yep, others are adding colourants to your perfumes), or other harsh chemicals—just expertly crafted, long-lasting scents.

A full list of ingredients can be found on each individual product page on our website.

Are Odesse’s fragrances all-natural?

No, and that’s intentional. 100% natural fragrances can be highly allergenic and inconsistent. We use quality blends of natural and synthetic ingredients to create safe, stable, and beautifully balanced scents.

What are head, heart, and base notes?

Perfume is a lot like dating.

  • Head notes → The first impression—exciting, fresh, and a little flirty.
  • Heart notes → The real personality of the scent, revealed after a little time.
  • Base notes → The ones that linger long after the night (or day) is over.
How long will my Odesse perfume last?

Designed to last, our Parfums are developed with highly-concentrated, quality formulas, all containing between 25-30% fragrance oils.

Wear time will vary by scent and skin type, but Odesse stays with you for hours on end. Many say our Extrait de Parfum lasts all day and beyond.

In terms of the product itself, our 50ml Extrait de Parfum will last you from several months to over a year with daily use, depending on how many spritzes you do.

To get the most life out of your perfume, store away from direct sunlight.

Can I find Odesse in real life?

Too eager to wait for the postman? Check out our store locator to find your nearest Odesse stockist.

Do you offer free shipping?

Yes—standard shipping is free within Australia for all orders over $99.

For Australian orders under $99:

  • Standard shipping: $10
  • Express shipping: $15

For international orders, shipping prices will be calculated at checkout based on your location.

How long will my order take to arrive?

Orders ship within 48 hours from our Melbourne warehouse (excluding weekends and public holidays).

Delivery estimates:

  • Metro Melbourne & Sydney → 1–3 business days
  • Everywhere else in Australia → 5–10 business days
  • Express Shipping → 2–3 business days

Please note: timeframes are estimates and may vary depending on your location. During peak periods, please allow an extra 48 business hours for your order to be dispatched.

What's your return policy?

Fragrance: 30-day satisfaction guarantee on all Full Size and Travel Size Extrait de Parfums so you can refund or exchange, no questions asked, even if used. Note: refunds or exchanges are not available on samples (Discovery Kits and individual 2mls.)


Beauty: Unfortunately for hygiene reasons, Lip Stains cannot be returned or exchanged. If you’d like help choosing the right shade before you buy, our customer service team is always here to help.


Learn more about returns here.

My order arrived damaged... Help!

We’ll make it right. Email info@odesse.com.au within 30 days with your order details.

What forms of payment do you accept?

Odesse accepts Visa, Mastercard, Amex, PayPal, and AfterPay.